I took the lien release to the DMV to remove capital one as the Lienholder on my title but the DMV representative informed me that state I live in is an ELT state. I’m writing a review everywhere that I can and contacting the BBB. I paid off my vehicle on March 1 and received my title and lien release in the mail about two weeks later. CAPITAL ONE FINANCIAL CORP Industry Group Code: 522210 Ranks within this. Capital One Identity Provider UI - Financial Services. Pre-qualify to see your rates and offers in minutes with no impact to your credit score. They only care about you when they’re getting your money, God forbid life happens - no matter how great your track record is, they don’t care about you. An auto loan refinance from Capital One could help you save with an easy online process. , offer a broad spectrum of financial products and services to consumers. The Capital One Mobile app has a 4.8/5-star customer rating on the App Store and a 4.6/5-star customer rating on Google Play, both are in the top 10 in the Finance App category as of. Do not ever give this business your money. , Capital One Bank, and Capital One Auto Finance, Inc.
I was told that “this supervisor is extremely reliable and will contact you by 9pm.” I was told one will call me by end of business. This service line is open from 9 AM to 9 PM Monday through Friday. If you are someone who is looking to get information about the products and auto loan services offered by Capital One, you can call at this number. I called and explained I had all exchanges logged and I demanded a supervisor. Secondly, for new and used financing applications, you can call at 1-80. Not ONCE have they ever, and they will NOT directly transfer your call to one. I’ve called and have scheduled 4 different times to have a supervisor contact me back. Then you call again and they try to transfer you to a supervisor in which your call will be disconnected.
Every other person I connect with either disconnects my calls, then the next rep says “We can’t see account information at this time” and tries to sound automated, but they’re refusing to speak with you.
Mind you, I’ve had to call a total of 87 times in those 6 weeks.
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